Description
• From grinding to cooking and serving Turkish coffee, it’s like a special ceremony. Turkish coffee pot / cezve is essential piece of the set for cooking ceremony.
•The copper cezve diffuse heat evenly and conduct it quickly throughout the whole surface.
•The wooden handle protects your hand from the heat.
•The small spout on its left side helps you pouring the coffee without spilling.

• How can I pay my order?

Credit Card

Debit Card

Bank Transfer

Cash on Delivery (only for the orders within Turkey)

• Can I pay in installments?

Yes. If you have Bonus, World, Maximum, CardFinans, Paraf, Axess or Advantage credit card, you can pay in installments.

For more information please visit Payment Methods page.

• What are the shipping fees?

Shipping fees apply to the following countries as follows:

Turkey: Free shipping on all orders.

USA & Canada:
DHL Standard Shipping: 170 ₺
DHL Express Shipping: 250 ₺

Australia & New Zealand:
DHL Standard Shipping: 170 ₺
DHL Express Shipping: 250 ₺

• How long does it take sending my order to the shipping company?

Your orders are handed over to the relevant shipping companies within 48 hours.

• Do you have same day delivery service?

Yes. We have same day delivery service for orders within Istanbul.

• What are the shipping fee for same day delivery?

50₺.

• What is the expected delivery time for same day delivery service?

The order placed between Monday and Saturday before 16:30 is delivered same day. Delivery will take place before 23:00.

For more information please visit Shipping & Delivery page.

•What are return & exchange shipping fees?

Return & Exchange shipping fees apply to the following countries as follows:

Turkey: Free return & exchange shipping on all orders.
USA & Canada: The customer is in charge of the shipping cost of the returned items.
Australia & New Zeland: The customer is in charge of the shipping cost of the returned items.

• How many days do I have to return an item?

You have 14 days from the shipping date of your order to return or exchange your purchase from hatira.com.

• How can I return an item?

To return an item you can go to our page "Return & Exchange", where we will explain to you how to proceed step by step.