Shipping & Delivery

Shipping

Shipping fees apply to the following countries as follows:

Turkey: Free shipping on all orders.

USA & Canada:
DHL Standard Shipping: 170 ₺
DHL Express Shipping: 250 ₺

Australia & New Zealand: 
DHL Standard Shipping: 170 ₺
DHL Express Shipping: 250 ₺

We work with different shipping companies for different regions.
Turkey: Yurtiçi Ground Shipping
Other Countries: DHL

Your orders are handed over to the relevant shipping companies within 48 hours.

When your order leaves our warehouse, you’ll receive a confirmation email with the shipping details from the corresponding delivery company and your tracking number. Also, we facilitate a direct link so that you can track your package with just one click. This way, you can be informed about where your package is at all times. Only customers who have a customer account will be able to access the order status and have a purchase history.

First, check your email spam and junk folders. If you cannot find it in any of these folders or think you might have misspelled your email address when you placed the order, please contact our Customer Service team for help.

Same Day Delivery

Yes. We have same day delivery service for orders within Istanbul.

50₺

The order placed between Monday and Saturday before 16:30 is delivered same day. Delivery will take place before 23:00.

International Shipping

Below is a list of all the countries we ship to. If the country you are in is not included in this list, you can get detailed information by contacting us.

Turkey
USA
Canada
Australia
New Zealand

After your orders are handed over to the shipping company:
Standard Shipping: 12-18 Days
Express Shipping: 3-7 Days